fb001 c Privacy Policy

1 Overview

fb001 c operates an online gaming platform serving players in the Philippines. When you use the platform — whether to place a sports bet, play slots, join a live casino table, or participate in eBingo — we collect certain personal information to provide and maintain the service.

This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, and what rights you have over your information. It applies to all players registered on fb001 c, regardless of whether they access the platform through a desktop browser, mobile browser, or the Android app available on the Download page.

By registering an account and using fb001 c, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, please do not create an account or continue using the platform.

2 Data We Collect

fb001 c collects personal data in the following categories:

We do not collect sensitive personal data such as race, religion, or political opinions. Where a Philippine government ID is submitted for KYC verification, only the details necessary to confirm your identity and age (21+) are retained.

3 How We Collect Your Data

Personal data is collected through the following means:

• Registration: When you create your fb001 c account, you provide your name, mobile number, and date of birth directly through the registration process.
• KYC Verification: When you submit a Philippine government-issued ID to complete identity verification before withdrawals.
• Platform Use: Gaming activity, transaction history, and session data are recorded automatically as you use the platform.
• Payment Processing: When you make a deposit or request a withdrawal through GCash, Maya, online banking, or bank transfer, transaction details are recorded.
• Device and Browser: Technical data such as your IP address and device type are collected automatically via standard web server logs and platform analytics.
• Customer Support: When you contact our support team, the content of those communications is stored for quality and compliance purposes.

4 How We Use Your Data

fb001 c uses your personal data for the following purposes:

• Account management: Creating and maintaining your account, processing logins, enabling OTP verification, and managing your wallet balance in PHP.
• Identity verification (KYC): Confirming that you are at least 21 years of age and are who you say you are — a legal requirement before withdrawals.
• Transaction processing: Handling deposits and withdrawals through approved Philippine payment channels.
• Gaming operations: Settling bets, recording wins and losses, and managing game sessions across sports betting, live casino, slots, and eBingo.
• Platform security: Detecting fraud, identifying unusual account activity, and protecting against unauthorised access.
• Legal compliance: Maintaining records required for anti-money laundering obligations and responding to lawful requests from authorities.
• Customer support: Responding to your questions and resolving account or payment issues.
• Platform improvement: Analysing usage patterns to improve platform performance and the player experience.

We do not use your personal data for targeted advertising through third-party ad networks. We do not sell your data to any external parties for their own marketing purposes.

5 Data Sharing

fb001 c does not sell, rent, or trade your personal data. Data may be shared with third parties only in the following limited circumstances:

• Payment providers: Transaction data is shared with GCash, Maya, banks, or other Philippine payment processing partners to the extent necessary to complete deposits and withdrawals.
• Technology service providers: Platform infrastructure, hosting, and security vendors may process data on our behalf under strict data processing agreements.
• Legal and regulatory requirements: Where required by applicable Philippine law or a lawful order from a competent authority, we may disclose information as required.
• Fraud prevention: In cases of suspected fraud or multi-accounting, we may share relevant account data with fraud detection partners or law enforcement as appropriate.

All third parties who process data on behalf of fb001 c are required to handle it securely and only for the purposes for which it was shared.

6 Data Retention

fb001 c retains your personal data for as long as your account is active and for a reasonable period after account closure to fulfil legal, regulatory, and compliance obligations.

Specifically:

• Account and identity data is retained for the duration of your account and for a minimum period thereafter as required by applicable anti-money laundering regulations.
• Transaction and gaming history is retained in accordance with financial record-keeping obligations.
• KYC documents are retained for the legally required period following account closure.
• Support communications are retained for a period sufficient to resolve any ongoing disputes or inquiries.

When data is no longer required, it is deleted or anonymised in a manner that prevents re-identification.

7 Data Security

fb001 c applies reasonable and appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Security measures on the platform include:

• SSL/TLS encryption on all connections between your device and the fb001 c platform, whether through a browser or the Android app.
• OTP verification on every new login session using your registered Philippine mobile number.
• Password hashing — your account password is never stored in plain text.
• Access controls limiting which internal staff can access player data, and only for legitimate operational purposes.
• Activity monitoring to detect and flag unusual account behaviour.

While we take data security seriously, no online platform can guarantee absolute security. You also have a role to play — do not share your login credentials with anyone, and contact support immediately at [email protected] if you suspect your account has been compromised.

8 Your Rights Over Your Data

As a player registered on fb001 c, you have the following rights in relation to your personal data:

• Access: You may request a copy of the personal data fb001 c holds about you.
• Correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected. Certain changes (such as name changes) may require supporting documentation.
• Deletion: You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
• Restriction: In certain circumstances, you may request that we limit our use of your data while a correction or objection is being handled.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time — though this may affect your ability to continue using the platform.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe. We may need to verify your identity before processing any data request.

9 Cookies and Tracking Technologies

fb001 c uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. The main categories of cookies we use are:

• Essential cookies: Required for the platform to function, including session management and login state. These cannot be disabled without breaking core platform features.
• Analytics cookies: Used to understand how players navigate the platform so we can improve user experience. Data collected is aggregated and not used to identify individual players for marketing.
• Security cookies: Help detect unusual activity and protect against fraud.

fb001 c does not use third-party advertising cookies or cross-site tracking cookies to serve targeted advertisements to players. You can manage cookie settings through your browser, but disabling essential cookies may prevent you from logging in or using the platform properly.

10 Updates to This Privacy Policy

fb001 c may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data handling practices. When material changes are made, we will provide reasonable notice through the platform — for example, via a notification at login.

The date at the top of this page indicates the last revision. Continued use of fb001 c after a posted update to this policy constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed about how your data is handled.

For any privacy-related questions or concerns not addressed in this policy, please contact us at [email protected].